Introduction

Welcome to Naviya. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our adaptive learning platform.

1. Information We Collect

1.1 Information You Provide

• Student Accounts: Phone number, name, grade, board (CBSE/ICSE/State), subjects, learning preferences
• Parent Accounts: Email address, password, name, children's information
• Profile Information: Avatar, display name, bio, preferences
• Learning Data: Lesson progress, quiz responses, XP earned, achievements unlocked

1.2 Automatically Collected Information

• Device information (device type, operating system, browser type)
• Usage data (pages visited, time spent, features used)
• Performance data (lesson completion rates, accuracy, streaks)
• IP address and approximate location (for regional content)

2. How We Use Your Information

• Personalization: Adapt lesson difficulty and content to your learning pace
• Progress Tracking: Monitor your learning journey and provide analytics
• Gamification: Award XP, unlock achievements, maintain streaks, power leaderboards
• Communication: Send notifications about progress, achievements, and updates
• Parent Monitoring: Enable parents to track their children's progress
• Platform Improvement: Analyze usage patterns to enhance features and content
• Security: Detect and prevent fraud, abuse, and security incidents

3. Information Sharing and Disclosure

We DO NOT sell your personal information.

We may share information in the following circumstances:

• Parent Access: Parents can view their linked children's progress and activity
• Friends: Your username, avatar, and XP may be visible to friends
• Leaderboards: Your rank, username, and XP are visible on public leaderboards
• Service Providers: Firebase (authentication, database, hosting), analytics tools
• Legal Requirements: When required by law or to protect our rights and users

4. Data Security

We implement industry-standard security measures to protect your information:

• Encrypted data transmission (HTTPS/TLS)
• Secure authentication (Firebase Authentication)
• Database security rules (Firestore security rules)
• Regular security audits and updates
• Access controls and monitoring

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Children's Privacy

Naviya is designed for students aged 11-18 (grades 6-12). We take children's privacy seriously:

• Students under 18 should have parental consent before signing up
• We collect minimal information necessary for the service
• Parents can link to their children's accounts to monitor progress
• We do not knowingly collect data from children under 13 without parental consent
• Parents can request deletion of their child's account at any time

6. Your Rights and Choices

You have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct your information in Profile Settings
• Deletion: Request deletion of your account and data
• Opt-out: Disable notifications in Settings
• Data Portability: Request your data in a portable format
• Privacy Settings: Control who can see your profile and activity

To exercise these rights, contact us at privacy@naviya.com

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your data within 30 days, except where required by law to retain it longer. Aggregated, anonymized data may be retained for analytics and improvement purposes.

8. International Data Transfers

Your information may be stored and processed in India or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending an email. Your continued use of Naviya after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: